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Setting up a polling station

The initial setting-up of a polling station is key to ensuring a satisfactory outcome for the voter. The ease and accessibility of the voting process is absolutely crucial. It is, therefore, important that your polling staff or those who are responsible for setting up polling stations are made aware of the following considerations and are able to draw up plans accordingly.

Signage at polling stations

A large polling station sign should be visible and be positioned so that voters can easily identify the polling station.

There should also be directions (arrows or instructions) steering the voter to the entrance

If there is a different entrance to assist people with mobility problems then this entrance should similarly be clearly signed.

The ‘Voting on December 12th 2019’ notice must be displayed in a suitable location for the voters to read as they arrive to vote.

Car parking

Any car parking spaces for disabled people should be clearly marked and regularly monitored during the day

On site car parking facilities for staff and others should also be regularly monitored.

Be aware of the nearest parking facilities to advise voters.

Level access to polling stations

Ideally the polling station should be accessible to all voters.

If temporary ramps are to be used at a polling station, the Presiding Officer should be informed beforehand and ideally be shown how to install them if they will not be in place before polling day.

Ramps should be secure and stable with a low gradient. If they are not fitted properly, they can be dangerous and could cause injury to electors.

There should be no obstructions or hazards along the route to the entrance. Any problems of this nature should be reported to the elections office immediately.

Polling station staff should check any temporary ramps at regular intervals during the day to make sure that they have not become dislodged.

Entrances to polling stations

Heavy doors that are difficult to open can be a major problem. Propping doors open can help, although this is not ideal if polling station staff are left sitting in a cold draught and electors have to vote in cold conditions.

Ensure doormats are flush with the floor. Any loose mats should be removed if they are likely to present a tripping hazard.

Inside the polling station

Polling station staff should set up the station in such a manner that the voter can move smoothly through the process especially if there is limited space within which to work.

The staff themselves must consider the best place to site themselves, the ballot box(es) and the polling booths, ensuring that people can easily identify the staff, move to the voting booths and then to the ballot box(es) without causing problems to themselves or other voters.

The ballot box(es) must be accessible to all (including voters in wheelchairs) but must also be located in such a way that they are secure throughout the day.

If polling agents have been appointed make sure they are positioned so that they can observe the process without interfering with the voters.

Lighting of polling stations

Adequate lighting is important for all voters but especially for people with visual impairments. Many people’s vision is dependent on the quality of lighting, especially for reading and writing. Good lighting, both in the polling booth and where the large-print versions of the ballot papers are displayed, is vital.

Lighting outside the polling station, particularly in the area leading up to the entrance, should be checked to ensure it will be effective for evening voters.

Low-level polling booths and ballot boxes

Low-level polling booths should be installed in every polling station to ensure that voters in a wheelchair are able to cast their vote comfortably and in secret

The ballot box(es) should be placed on a chair rather than a table as this allows wheelchair users and other people who are not able to reach ballot boxes on tables the opportunity to cast their vote independently and confidentially.

A white strip placed around the slot of the ballot box(es) helps visually impaired people to locate the opening more easily.

Instructions to voters

The ‘How to vote’ notice which must be displayed in every voting booth explaining how to fill in the ballot papers can be produced in a graphical format or in any other way that makes the information more accessible to voters.

Large-print notice of ballot papers and hand-held sample copies

Large-print versions of the ballot papers must be displayed inside the polling station for the assistance of voters who are blind or partially sighted. It should, therefore, be displayed in a suitable location to ensure it is visible to the voters that may need support to mark their ballot papers.

The legislation also requires that enlarged hand-held copies of the ballot papers, marked as ‘sample’, are available to anyone who requires them. This can be given to voters to take into the polling booth with them. If these are laminated, it helps to prevent them getting torn or dirty.

Device to enable voters who are blind or partially sighted to vote without assistance

It is a legal requirement to provide a tactile voting device at every polling station. The tactile template is a device that allows someone who is blind or partially sighted to mark the ballot papers themselves once the details on the ballot papers have been read out, either by their companion or by the Presiding Officer.

Polling station staff should be made aware that the provision of a tactile template is a legal requirement and should be trained in the use of the device in order to be able to assist those who wish to vote using the device.

In many cases, voters who may find the template useful may not be aware that it is available for them to use. It may, therefore, be helpful for polling station staff to suggest to electors that they may wish to use the device where it appears appropriate. The right approach is important to avoid causing offence.


Chairs can be provided in polling stations for anyone who needs a rest, ideally a mix of chairs with and without armrests. However, chairs should not be placed so that they get in the way of other voters, nor should they overlook people casting their votes.


Providing an effective service and assistance to the voters is a very important part of the job of the polling station staff. If you think someone needs assistance, ask them first, rather than make assumptions.

Presiding Officers could set up a table in the polling station with all the materials for disabled voters, so that they or their companions can see everything that is available to assist them, including the enlarged sample copies of the ballot papers and the devices to assist voters who are blind or partially sighted.

The attached appendix has been designed for your polling station staff to test the layout before they open the station to the voters. Completing this checklist will provide the necessary confidence that the polling station layout has been set up to meet the needs of all the voters.

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